Everything You Need to Know about Being a Snap Fitness Member
Do you have a question about your Snap Fitness membership in the United States? Check out our FAQs below to find the answers you’re looking for.
How do I sign up for a Snap Fitness membership?
You can walk into any one of our local Snap Fitness gyms in the United States and speak with staff to join. Additionally, many of our gyms allow you to join and pay through their website.
Because all of our gyms are locally owned and operated, the joining process varies from gym to gym. CLICK HERE to find the gym nearest you and find out how you can join today.
How much does a Snap Fitness membership cost?
Because our gyms are independently owned and operated, membership prices vary by location
CLICK HERE to find the gym nearest you and view their membership pricing options.
Does Snap Fitness offer free trials or gym tours?
Yes, many of our gyms allow you to schedule a tour of the gym or provide free trials—ranging anywhere between one day and one week—to help you experience the space before you join.
Because our gyms are independently owned and operated, CLICK HERE to find the gym nearest you to see their free trial and gym tour options.
Am I locked into a long-term contract when I join Snap Fitness? Are there month-to-month membership plans?
Most Snap Fitness gyms offer an individual month-to-month membership option that gives you more control and flexibility in managing your membership and doesn't lock you in to a long-term contract.
CLICK HERE to find the gym nearest you and view their membership options.
Does Snap Fitness offer family or joint membership plans?
Some of our Snap Fitness gyms do offer joint membership plans, typically allowing you to save money by bundling several memberships into one, instead of purchasing separate individual memberships.
CLICK HERE to find the gym nearest you and view their membership options.
Why does the website list different prices than what the gym is telling me?
Gyms can offer different promotions that are “online only” or “in-store only.” Please contact your local gym to find out which offer is best for you.
Does Snap Fitness offer a Money Back Guarantee, and what does it entail?
At Snap Fitness, we know that the most important thing about joining a gym is the way fitness makes you feel. We're so sure you'll love our fitness centers that if you sign up for a full membership and don't feel a positive difference in your physical and mental wellbeing within 30 days, the gym will refund your membership costs and access card fees.
In order to receive a refund, you must work out at the gym at least twice a week for four weeks and attend a fitness evaluation with gym staff. The refund does not apply to program fees, tanning, personal training, vending or merchandise purchases.
Do I need a full membership to qualify for the Money Back Guarantee?
Yes! The Money Back Guarantee applies to members who have signed up for a full membership. In order to receive a refund, you must work out at the gym at least twice a week for four weeks and attend a fitness evaluation with gym staff. The refund does not apply to program fees, tanning, personal training, vending or merchandise purchase.
How can I update my billing information and/or my payment method?
For your convenience, you can update update your billing information or payment method three different ways:
Update it yourself in the Snap App by navigating to your “Profile,” go to your “Settings” by tapping the gear icon in the top right, and then tap “My Membership.” From that page, you can add and select payment methods.
Give your home gym a call during staffed hours.
Visit your home gym in person during staffed hours.
Why was my membership transferred to another club without notifying me?
One of the benefits of being a Snap Fitness member is that you can use any one of our Snap Fitness locations. Your home gym handles your membership benefits and billing, so your membership is automatically transferred to the gym you are attending most often—even if it is not the gym where you signed up.
How do I put my membership on hold?
Life gets busy and unexpected things happen.. That’s why we allow members to freeze their memberships. Just call, email, or visit your home gym during staffed hours and a team member will be able to explain the process and assist you. You must notify the gym at least three business days before your next billing date so they can stop upcoming charges on time.
How do I cancel my membership?
If you are dissatisfied with your experience at Snap Fitness, please contact your home gym or the corporate headquarters through our Contact Us page. We’re always happy and willing to work with you to make sure you get the most out of your membership.
If you’re already set on cancelling your membership, however, you have two ways:
Contact your home gym directly (call, email, or visit in-person) and request to cancel. Most memberships require 30 days’ notice. You are responsible for dues only for the 30 days following your notice, which may require a prorated final payment.
Use the online “Click to Cancel” option (where available). In some states, a “Click to Cancel” option appears on the gym’s website. If you see it, submit your cancellation there and the gym will process it like any other cancellation.
As a member, can I bring a friend or pay a small fee to bring a friend occasionally?
BFFs (or Best Fitness Friends as we call them!) are welcome to join you at many of our locations, but please ask a team member at your gym about their specific policy. Additionally, for safety and insurance purposes, your guest must speak with gym staff to obtain a guest pass and sign a waiver. Guests are not allowed to use a member’s access card, and members will be charged for unauthorized visitors.
Are Snap Fitness gyms really open 24/7?
Yes they are! Day or night, rain or shine, you have access to every Snap Fitness gym 24 hours a day, 7 days a week.
Can I use my membership at any Snap Fitness location worldwide?
You sure can! It doesn’t matter which gym you sign up at. Every Snap Fitness membership gives you access to every Snap Fitness gym all over the world.
Does Snap Fitness offer personal training?
Many Snap Fitness gyms do offer personal training services that work with you, your goals and your needs to create a personalized exercise and wellness plan. Because our gyms are independently owned and operated, please contact your local gym directly to ask about personal training services and pricing. Find your nearest gym HERE.
Does Snap Fitness offer group fitness classes?
Many Snap Fitness gyms do offer group fitness classes that allow you to exercise with your fellow members in an energetic, motivating atmosphere usually based around a specific type of workout. Because our gyms are independently owned and operated, please contact your local gym directly about group fitness class options and pricing. Find your nearest gym HERE.
What is the Snap App and how do I download it?
The Snap App is our free and member-exclusive fitness app designed to enhance your overall fitness and wellness journey at Snap Fitness based on your goals and preferences.
With the Snap App, you’ll get:
Over 1200 on-demand workouts
Meal plan guidance and recipes matched to your goals and dietary preferences
Meditation and mindfulness content
Progress-trackingin and outside of the gym
Community app challenges, badges and rewards to celebrate milestones
Integration with Google/Apple Health
CLICK HERE to learn more about the Snap App and to find the appropriate link to download it on your device.
How do I become a personal trainer at Snap Fitness?
Snap Fitness partners with the International Sports Sciences Association (ISSA) to provide education and pathways to becoming a certified personal trainer. Reach out to Shannon Reid, our National Director of Fitness, at sreid@liftbrands.com to learn more about options to get started.
How long does it take to become certified in personal training?
Every personal training program varies, so contact Shannon Reid at sreid@liftbrands.com to learn more about which pathway to becoming a personal trainer is right for you.
How much does personal training certification cost?
Personal Training certification programs range in cost depending on the program, but Snap Fitness employees can receive a special discount! Contact Shannon Reid at sreid@liftbrands.com to find out more.
What happens if my personal training certification expires?
Personal trainers need to re-certify every two years. To re-certify through ISSA, contact Shannon Reid at sreid@liftbrands.com.
How much can I make as a Snap Fitness personal trainer?
This is entirely dependent on how many clients you have, how much time you dedicate to your personal training business, and a variety of other factors. As a personal trainer, you are your own boss, so this is entirely up to you!
Is Snap Fitness hiring?
Snap Fitness is always looking for fitness-focused, driven and friendly individuals who want to change lives to join our team!
CLICK HERE to learn more about Snap Fitness careers and check out our current job openings.
How do I get a job with Snap Fitness?
CLICK HERE to check out our current openings that you can apply to. We have a variety of openings ranging from personal trainers to customer service specialists in gym locations across the globe!
What kind of salary will I make working at Snap Fitness?
Every position offers a different competitive salary option. Check with your local Snap Fitness team member for additional details or contact the Snap Fitness corporate headquarters via our Contact Us page for more information.