Welcome to Snap Fitness Winton Gym

All Winton club members have 24/7 access to on-demand Reformer Pilates through individual consoles, plus taster and beginner instructor-led sessions to help you get started and build confidence on the Reformer beds.

For intermediate, athletic, and advanced instructor-led classes, there is a £5 booking fee per class, paid through the Snap App. These sessions offer personalised guidance, progression, and a tailored workout.

This small fee helps us to balance attendance with capacity and reducing no shows.

**Please note that Reformer Classes are only able to be booked by Winton Club members**

How can I update my billing information?

All billing changes and updates have to be done directly via the Snap Fitness App or simply contact Snap Fitness Winton via email at winton@snapfitness.co.uk.

How do I freeze my membership?

We know life can get busy. That's why we allow members to freeze their accounts for up to 3 months a year. Contact the club and a team member will be able to explain the process and assist you.

How do I cancel my membership?

You need to cancel your membership directly by email or by speaking to the team at reception. As outlined in your Membership Terms and Conditions, all members on a monthly rolling membership need to give us 30 days notice in writing. There will be one final payment at the start of the next month, and you can continue to use the club until the end of that month. As an example, if you cancel your membership on the 8th of October, you will be billed in full on 1st of November and your membership will end on 30th November.

If you are on a fixed term contract (e.g. 12 months), the 30 days notice is only applicable once the initial term has been completed. If you would like to exit your agreement early, you will need to pay the fee outlined in your Membership Terms and Conditions.

How do I get a new access card?

We’ve got you covered! We can issue you a new card. Please visit us during staffed hours to get a new 24/7 global access card.

Why was my membership transferred to another club without notifying me?

One of the benefits of being a Snap Fitness member is that you can use any Snap Fitness locations gym globally. Your home club handles your membership billing and benefits, so your membership is automatically transferred to the club you are using the most often—even if it's not the club where you signed up.

How can I transfer my membership to another club?

You can request a transfer on the Snap Fitness App. You will need to create a member profile first, if you haven't already done so.

How do I sign up for a membership?

You can buy a membership online or you can visit a club during its staffed hours to sign up.

How old do I need to be to join?

You need to be 16 or above to have a membership at Snap Fitness Winton, but can only workout during staffed hours. 18 or above have full access 24/7.

How many clubs do I get access to?

When you buy a membership at Snap Fitness, you get access to all clubs worldwide! That's 100+ in the UK and 1000+ worldwide. Simply tap your access card on the door reader outside of the club and start your workout.

How do collect my access card?

Please visit our club during its staffed hours and a member of the team will assign you a 24/7 global access card.

What is the Money Back Guarantee?

At Snap Fitness, we know that the most important thing about joining a gym is the way fitness makes you feel. We’re so sure that you’ll love our gyms, that if you sign up for a full membership and don’t feel a positive difference in your physical and mental wellbeing within 30 days, the club will refund your membership dues and access card fee. To receive a refund, you need work out at the club at least twice a week for four weeks (8 visits) and attend a Snap Start with a member of the Club team. The refund does not apply to programme fees, personal training, vending or merchandise purchases.

Do I need a full membership to qualify for the Money Back Guarantee?

Yes! The Money Back Guarantee applies to members who have signed up for a rolling monthly membership. To receive a refund, you must work out at the club at least twice a week for four weeks and attend a fitness evaluation with Club staff. The refund does not apply to programme fees, personal training, vending or merchandise purchases.

What is Personal Training?

A personal trainer will create and deliver safe and effective exercise programs for you regardless of where you are on your fitness journey, from active and healthy individuals, to those with pre-existing medical conditions cleared for exercise. A Personal Trainer is there to motivate you, set goals and provide education & accountability.

How much does Personal Training cost?

Prices can vary dependant of the experience of the trainer. It is best to enquire directly with our Personal Trainers to learn more. You can do that by clicking their profile picture in the Meet The Team section of our website.

How do I start Personal Training?

Please contact our Personal Trainers directly by clicking their profile picture in the Meet The Team section of our website.

What is the Snap Fitness App?

The Snap App is a free fitness app for members and is designed to enhance your overall fitness and wellness journey by providing a customised journey based on your goals.

With the Snap App, you’ll get:

• Over 1200 on-demand workouts*

• Meal plan guidance and recipes, matched to your goals and dietary preferences 

• Meditation and mindfulness content

• Track progress in and outside of the gym

• Badges and rewards to celebrate milestones

• Integration with Myzone and Google/Apple Health

You can download the Snap App https://www.snapfitness.com/uk/snap-app.