Snap Fitness Scoops Double Award Win at BFA HSBC UK British Franchise Awards

We’re thrilled to share that Snap Fitness has achieved double success at the BFA HSBC UK British Franchise Awards!

As the UK’s fastest-growing gym franchise, we proudly walked away with two major awards, the Research & Development Award and the Customer Focus Award, won by our incredible franchise partners at Bristol Staple Hill.

In the Research & Development category, we were recognised for our major overhaul of the member experience, including the launch of new group exercise classes and a cutting-edge recovery offering. These innovations have inspired thousands of new members to try group exercise for the first time, and 93% of our clubs now enjoy fuller classes as a result.

Meanwhile, our Bristol Staple Hill team, led by franchisees Sajda Parveen, Imran Bashir and Rizwan Bashir, claimed the Customer Focus Award for their exceptional member experience. They were praised for their network-leading NPS score, outstanding member retention, and high levels of referrals.

“I’m incredibly proud of our team and franchisees for picking up these awards,” said Kevin Yates, CEO of Snap Fitness EMEA. “The British Franchise Awards were a fantastic celebration of the best in the UK franchise industry, and it’s an honour to be recognised for our achievements over the past 12 months.

“We’ve had a brilliant year as a team, and this recognition from the BFA motivates us even more as we enter an exciting period of growth for the brand in the UK.

“The Bristol Staple Hill team are a shining example of what happens when you put the member at the heart of everything you do. Seeing their joy when their name was announced was a truly special moment.”

We were also finalists in five categories overall, having been shortlisted for the Franchise Support Award, while franchisee Kunal Patel was up for both Multi-Unit Franchisee of the Year and Community Impact.

2025 has been a fantastic year for us at Snap Fitness. We’ve celebrated a flurry of new club openings and grown our membership base by 18%, compared to an industry average of 5.4% (2025 State of the UK Fitness Industry Report).

If you’d like to learn more about franchising with Snap Fitness, visit https://www.snapfitness.com/uk/why-franchise-with-snap-fitness.