Keeping you safe inside our gyms, night and day.
We believe that fitness has no boundaries and we are focused on making every Snap Fitness gym an inclusive, welcoming and safe place for everybody.
Our policies
Cleanliness
Safety and security
Harassment & Inappropriate Behaviour Policy
Cleanliness
So that you can train with confidence, all gyms have air ventilation systems and hand sanitising stations. And, our teams are committed to maintaining the highest standards of cleanliness with extensive cleaning regularly. If you spot something that’s not quite right, please speak to the team in gym.
Safety and security
Member Inductions
Whether you are new to fitness or a regular gym goer it’s recommend all new members complete an induction with a member of the team to understand our safety procedures and how our hi-spec equipment operates.
Staffed hours
All our gyms have set staffed hours and during these you can speak to a member of the team at the entrance welcome desk. These are typically between 8am-8pm Monday to Friday, 10am-2pm Saturday & Sunday, please view your local gym website for exact times.
Out of hours
Out of hours, you can be assured that your safety is protected through 24/7 CCTV and panic buttons connected to either the local police or a helpline. In addition, emergency contact numbers are displayed on the gym doors.
The majority of our gyms have a door system which only allows one member in at a time preventing non-member access. We would request all member be vigilant in ensuring you do not allow entry to anymore without an access card.
Disability & Health Conditions Access
The majority of Snap Fitness gyms have disability access, for detailed information about specific gyms please contact the team directly.
Defibrillators
We’ve partnered with OurJay Foundation to ensure all our gyms have an easy to use defibrillator installed.
OurJay Foundations was established following the sudden death of Jamie Rees, who suffered a cardiac arrest. The foundation is on a mission to raise awareness and ensure 24/7 is available to lifesaving defibrillators. For more information on the charity click here.
Fire safety
All gyms have regular fire safety assessments and audits to ensure they are compliant with regulations.
Harassment & Inappropriate Behaviour Policy
Our goal is to ensure every Snap Fitness gym is a welcoming and positive space, so everyone can enjoy the benefits of fitness and wellbeing that come as being part of our supportive fitness community. The safety of all members and team members is paramount to us and everyone has the right to be, and to feel, safe. We expect everyone to be respectful to each other and there are no circumstances where it is okay to intimidate or harass another person.
If you have experienced or seen harassment or intimidation, please speak to a member of the gym management team at your local club. If you are unable to do so, please email safety@snapfitness.co.uk.