Welcome to the Snap Fitness Hockessin, DE Gym

Our minimum age requirement is 14 years old accompanied by an adult and 16 years old for self-guided workouts.

After completing your online membership signup, all new members must visit the club during staffed hours to activate their 24/7 gym access and receive their access card.

During your first visit, our staff will:

• Verify your photo ID

• Take your member profile photo

• Review club policies and membership information

• Issue your secure 24/7 access card

• Provide a quick tour of the facility

• Answer any questions you may have

The new member setup process usually takes about 15–20 minutes.

Once completed, you will have full 24/7 access to the gym year-round, including holidays and non-staffed hours.

To make the process quick and easy, we recommend scheduling your new member appointment in advance during staffed hours listed on our website.

If you have any questions before your visit, feel free to contact the club directly.

If you find that your Access Card is not working to allow you into the gym check these 3 things:

1. Ensure that BOTH the Membership Waiver document and the Terms & Conditions document are digitally signed. They are both two-pages and will have been emailed to your inbox after joining from the Clubs email (hockessin@snapfitness.com). Scroll to the bottom & digitally sign them before you are able to enter the gym. A signed copy will also be sent to your inbox for your personal record keeping convenience.

2. Ensure your membership payment was successful and is up-to-date. Verify by calling your financial institution or on your financial institutions website/smartphone app. If your membership is recurring and not prepaid, check that the credit card on file has not expired.

3. If you recently received a NEW access card after losing or otherwise unable to use a previous access card associated with your account, please allow 60-minutes for our system to process the updated information and sync with our security processes.

If none of these resolve the issue, please contact us by email at hockessin@snapfitness.com, by phone during our posted staffed hours at (302) 235-2180, or ringing the doorbell during the staffed hours and speaking with a member of the staff.

The Snap App offers several key features to help you reach your goals. Beyond recording & rewarding your gym visits, they offer Snap Fitness exclusive partnership discounts with C4 Energy, Ray Ban & Oakley sunglasses, Hello Fresh meal prep services, and more!

No. Snap Fitness 24/7 Hockessin memberships are flexible, with no long-term contract and no cancellation fee. To cancel, we simply ask for 30 days’ written notice submitted by email to hockessin@snapfitness.com so our team can properly process your membership and update billing. If a billing date falls within the 30-day notice period, that payment may still process, and your 24/7 access will remain active through the paid period.

At Snap Fitness, we know that the most important thing about joining a gym is the way fitness makes you feel. We’re so sure that you’ll love our fitness centers that if you sign up for a full membership and don’t feel a positive difference in your physical and mental wellbeing within 30 days, the club will refund your membership dues and access card fees. In order to receive a refund, you must work out at the club at least twice a week for four weeks and attend a fitness evaluation with Club staff.  The refund does not apply to program fees, tanning, personal training, vending or merchandise purchases.

Yes! We offer Day Passes for $5 and One-Week passes for $10. Temporary fixed-term pricing is available for alternative length local stays for your convenience through management.